Yes, absolutely.
However, requirements may vary depending on the car supplier and destination country. The car supplier may also have a minimum age limit of 21 years old for rentals.

We recommend that you check the licence requirements for your specific booking to determine whether you will require an international driving licence or not. If your licence is not printed in the Latin alphabet (i.e. Arabic, Greek, Russian) you will almost always need an international driving licence. If an international driving licence is required for your booking, you will also be required to bring your domestic licence with you to present it along with your international driving licence.

The majority of our bookings are confirmed within 48 hours. If you haven't received a confirmation within 48 hours, please check if the email has been filtered into your spam folder. You can also view your booking online by logging into the Manage Booking section of our website. In the unlikely event that your booking is not confirmed within 48 hours, we will contact you to try and find an alternative option.

You can add an additional driver in the second step of the booking process when making the booking online. If you already have a booking and need to add an additional driver, don't worry. Just inform the agent at the desk when you are picking up the car, and they will be able to sort this out for you.

The person who is being added as an additional driver will always need to be present at the rental desk with their full valid licence(s) in order to be added to the rental agreement.

If additional drivers are added at the rental desk an extra cost will be added at the pick-up time. The exception is if you have a free additional driver included in the cost of your booking. The additional driver will still need to be present and added at the desk, but you will not need to pay for it.

You can easily cancel your booking on the Manage Booking section of our website. Log in, use the 'Jump to' section and select 'Cancel Booking', click cancel booking and follow the steps. We will give you the chance to review your cancellation policy before proceeding with the cancellation.

Depending on the circumstances, you can cancel up to 24 or 48 hours before your pick-up time. If you cancel less than 24 or 48 hours before your pick-up time, an additional fee will apply as stated in your cancellation policy. For more information on your cancellation options, please see the booking terms and conditions.

If you had additional insurance on your booking, this will cancel automatically when you cancel your car hire.

Unfortunately, a copy of your licence will not be accepted at the rental desk. You will need to present the original document at pick-up. If your licence was lost or stolen and you have already booked a car rental through us, we recommend that you either request a name change on the reservation to someone traveling with you, or cancel the reservation if this is not an option. If you change the name of the main driver, the new driver will need to present all the mandatory documents in their own name at the rental desk.
If you need to change the name urgently with less than 72 hours, please contact us through our live chat option and we will try to assist you straight away.

If you have limited mileage in your booking and exceed the included mileage limit, there will be additional costs charged by the supplier per km/mile. To avoid unexpected mileage charges, always double check your mileage allowance. For the best mileage option we recommend going with unlimited mileage to avoid any extra costs. For details on your mileage allowance, please refer to your mileage policy on your booking.

The majority of our bookings are prepaid, meaning you pay the rental cost when you make the booking. For prepaid reservations you will sometimes have the option to pay a small non-refundable deposit when booking, with the rest of the payment taken before pick-up. You can check when the remaining balance is due for your booking in the Price Summary when you log in on the Manage Booking page. 

In some locations we also offer bookings where part of the payment is made to us and the rest is paid directly to the supplier at pick up, and some where the full payment is made at pick up.

Even if your rental cost is prepaid, some charges may be paid directly to the desk on arrival, but they will be included in your total rental cost. These could include one-way fees, young or senior driver fees or in some cases local taxes. More information about the payment specifics of your booking can be found in the Price Summary and on your voucher.

You can change the pick-up or drop-off date and time by going to the Manage Booking section of our website. Use the 'Jump to' section and select 'Pick-up Location', use the 'Edit' option to amend your dates or location. Changes are possible up to your pick-up time, but are subject to availability. Any major changes (pick-up time/date etc.) made to your booking within your specific cancellation period will be subject to an additional charge, please refer to your booking's cancellation period.

If you change the dates or times it is likely that the price will change as a new booking needs to be created in the rebooking process. Any payment you have already made will be transferred to the new booking and you will be either charged or refunded the difference.

As prices are live and subject to availability, prices may increase closer to your pick-up date.

If you're having any issues with your pick-up, we're here to help. Please log into our Booking Manager and click 'Help Centre' to get in contact with us so we can best assist you.