Premium Car Rentals at Ambato

Contact the supplier as soon as you know your flight is delayed. Most airport suppliers hold vehicles for one to three hours after the scheduled pick-up time. If you entered your flight number when booking, many suppliers track arrivals automatically and adjust accordingly. For city centre pick-ups, hold policies vary by supplier so contact them directly as soon as possible. CarRentalChoice support can also help you reach the rental company and update your booking when needed.

Additional drivers are added at the rental counter on the day of pick-up. The extra driver must be present in person with their full valid driving licence — they cannot be added remotely. If you are still in the booking process, you can add a driver in step 2 before you pay. If you have already completed your booking, inform the agent at the counter on arrival. An extra charge applies at pick-up unless your booking already includes a free additional driver — but even then, they still need to be present with their licence.

Log in to Manage Booking, go to 'Jump to', select 'Cancel Booking', and follow the steps. You will see your refund amount before you confirm. If you cancel at least 24 hours before pick-up (48 hours in some cases), you will receive a full refund minus the admin charge shown in your booking terms. If you cancel within that window, a cancellation fee applies. No refund is given for no-shows or if you are turned away at the counter for missing documents. Any additional insurance on your booking is cancelled automatically when you cancel the car rental.

You can change your pick-up date, time, or location through the Manage Booking section of our website, up until your pick-up time, subject to availability. Log in, go to the 'Jump to' section, select 'Pick-up Location', then click 'Edit' to make your changes. No amendment fee applies to most changes made more than 48 hours before pick-up (24 hours in some cases) — your exact window is in your booking confirmation. Car rental prices are live. Changing your dates or location closer to pick-up may result in a higher price than your original booking, so amend as early as possible.

Yes. Most CarRentalChoice bookings can be modified or cancelled through the Manage Booking section of our website, up until your pick-up time. If you booked a flexible rate, you can cancel before your deadline and receive a full refund minus any admin charge. Refunds are processed within 5 working days. If you booked a non-refundable rate, a cash refund is not available, but you may still be able to change the date or vehicle — check your booking confirmation for details. Always cancel through CarRentalChoice, not directly with the car rental company. If you cancel only with the supplier, we cannot process a refund.

Cross-border travel must always be approved by the supplier in advance — never assume it is permitted, as crossing without approval can void your insurance. Within the EU and Schengen Area it is generally permitted with most major suppliers. Travel from the US to Canada is usually allowed with advance notice. The US to Mexico requires specific supplier permission and additional insurance. Travel from South Africa to neighbouring countries is often permitted with prior approval. Always declare intended cross-border travel at the time of booking.

Yes. You can pick up in one city and drop off in a different location. One-way rentals are available across the US, Europe, Australia, and the UAE. A drop-off fee usually applies and varies by distance and supplier. Cross-border one-way rentals require prior supplier approval. Filter for one-way options directly on CarRentalChoice.